Privacy Policy
Last updated: August 2026
Aesthé Jemini (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make an enquiry, book an appointment or receive a treatment.
1. Who We Are
Aesthé Jemini provides mobile aesthetics, skin, body and beauty treatments across Hertfordshire and selected surrounding areas.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Email: hello@aesthejemini.co.uk
Location: Welwyn Garden City, Hertfordshire
2. Information We Collect
Depending on how you interact with Aesthé Jemini, we may collect and process the following information:
- Your name, email address and telephone number
- Your address, postcode or treatment location
- Messages and enquiries you send to us
- Booking and appointment information
- Treatment history and aftercare information
- Relevant health information, allergies, medications and medical history where necessary to assess treatment suitability and provide safe care
- Consultation and consent records
- Before-and-after photographs where required for treatment records or follow-up
- Photographs or videos for marketing purposes where you have provided consent
- Payment and transaction information where applicable
- Technical information relating to your use of our website, such as browser, device and website analytics information where applicable
Health and medical information is considered special category personal data under UK data protection law and receives additional protection.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests
- Confirm whether mobile appointments are available in your area
- Arrange, manage and confirm appointments
- Calculate and confirm applicable travel charges
- Carry out consultations
- Assess whether a treatment is suitable and safe for you
- Provide treatments and aftercare advice
- Maintain accurate treatment, consent and aftercare records
- Process deposits and payments
- Contact you regarding existing appointments
- Manage cancellations, rescheduling and follow-up care
- Meet professional, insurance, legal or regulatory requirements
- Improve our website, services and client experience
- Use photographs or other content for marketing where you have provided appropriate consent
We do not sell or rent your personal information.
4. Lawful Bases for Processing
We only use personal information where we have an appropriate lawful basis.
Depending on the purpose, we may rely on:
Contract
Where processing is necessary to take steps at your request before entering into a booking or to provide a treatment or service you have requested.
Legal Obligation
Where we need to keep, use or disclose information in order to comply with applicable legal, regulatory or professional requirements.
Legitimate Interests
Where we have a genuine and reasonable business need to process information and your rights and interests do not override those interests.
Consent
Where you have specifically agreed to a particular use of your information, such as the use of photographs or videos for marketing.
Where health or other special category information is processed, an appropriate lawful basis under UK GDPR and an additional special-category condition will also be identified where required.
5. Photographs and Treatment Records
Before-and-after photographs and/or video recordings may be taken where appropriate for your confidential treatment record, treatment planning, documentation, monitoring or follow-up.
Photographs or videos taken for your clinical treatment record will not automatically be used for advertising, social media or other marketing purposes.
Where Aesthé Jemini wishes to use identifiable photographs or videos for marketing, promotional or portfolio purposes, separate consent will be requested. This may include use on social media, the Aesthé Jemini website, Google Business Profile, digital advertising, printed promotional materials or professional portfolio content, depending on the permissions you provide.
Marketing consent is voluntary and separate from your consent to receive treatment. You may agree to some uses and decline others.
Where processing is based on consent, you may withdraw that consent for future use at any time by contacting hello@aesthejemini.co.uk. Withdrawal will not affect any processing that took place lawfully before consent was withdrawn.
Following withdrawal, Aesthé Jemini will stop using the relevant content for new marketing purposes and will take reasonable steps to remove it from channels under our control where appropriate. Content already shared, downloaded or reproduced by third parties may not always be capable of complete removal.
Photographs and videos will be stored securely and retained only for as long as necessary for the purpose for which they were collected, in accordance with Aesthé Jemini’s data-retention practices.
6. How We Store and Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against accidental loss, unauthorised access, disclosure, alteration or misuse.
Personal information may be stored using password-protected systems, secure digital platforms and trusted service providers used for website hosting, booking, client records, communication, payment processing and business administration.
Access to client information is limited to those who require it for legitimate business, treatment, professional or legal purposes.
7. Sharing Your Information
We do not sell, rent or trade your personal information.
Where necessary, information may be shared with trusted third parties that help us provide or administer our services, including:
- Website and hosting providers
- Booking and client-management systems
- Payment providers
- Professional insurers or advisers
- IT or administrative service providers
- Regulators, authorities or other organisations where disclosure is required by law or professional obligation
Only information reasonably necessary for the relevant purpose will be shared.
Where a service provider processes personal information outside the United Kingdom, appropriate safeguards will be used where required by applicable data protection law. The ICO expects privacy notices to explain relevant sharing and international transfers.
8. How Long We Keep Your Information
Treatment records and relevant client information are generally retained for 7–10 years after your last treatment, in line with professional, insurance and record-keeping requirements.
Other personal information, such as general enquiries, contact-form submissions or administrative correspondence, will only be retained for as long as reasonably necessary for the purpose for which it was collected.
Different categories of information may therefore be kept for different periods.
When personal information is no longer required, it will be securely deleted, destroyed or anonymised where appropriate.
9. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Request restriction of how your information is processed
- Object to certain uses of your information
- Request transfer of your information in certain circumstances
- Withdraw consent at any time where processing is based on consent
These rights are not absolute and may be subject to legal, professional or regulatory requirements.
To exercise any of these rights, please contact:
Email: hello@aesthejemini.co.uk
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
10. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality and, where applicable, understand how visitors use the website.
Some cookies may be strictly necessary for the website to operate. Other cookies, such as analytics or similar non-essential technologies, may require your consent before being used.
Where consent is required, these technologies should only be used in accordance with your cookie preferences.
You can also control or disable cookies through your browser settings, although doing so may affect the functionality of certain parts of the website.
UK guidance requires visitors to receive clear information about cookies, and non-essential cookies generally require agreement before they are placed.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, systems or legal requirements.
The most recent version will always be available on this page and the Last Updated date will be amended whenever material changes are made.
Aesthé Jemini
Where clinical expertise meets aesthetic artistry.